Vito Belgiorno-Zegna
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Meet Vito Belgiorno-Zegna, a Senior Engineering Manager at Scentre Group and one of the people behind the tech that powers Westfield centres across Australia and New Zealand. A Forest Lodge local and emerging-tech tinkerer, Vito spends his days working across parking and payments, and his nights cooking, hanging out with his kids, or watching Roma.
Introduce yourself
Hi, I’m Vito Belgiorno-Zegna, based in Forest Lodge, Sydney. I’m a recent Inner Westie convert who loves playing with emerging tech and looking for ways to make it useful in the real world.
What do you do for work?
I’m a Senior Engineering Manager at Scentre Group, the operators of Westfield in Australia and New Zealand. There’s a lot of technology that powers a Westfield centre and a surprisingly large amount of it is digital. My focus is helping our Parking and Gift Card teams deliver incredible customer experiences to the half a billion visitors who visit their local Westfield every year.
Which areas of the payments ecosystem are you most excited about right now?
Working with gift cards has given me some insight into the broader payments space. There’s so much happening across the stack — from customer-facing experiences to back-end infrastructure. Lately, I’ve been especially interested in the New Payments Platform (NPP) and the rise of real-time payments using APIs, which are starting to replace more traditional processing methods.
What do you do outside of work?
Almost all of my free time outside of work is spent hanging out with my kids. If I have any energy left over, you’ll find me in the kitchen or watching soccer – forza Roma!
What is your favourite tool or resource, and why?
I usually reach for tldraw.com on a daily basis to collaborate on an idea or explain a concept with team members. It’s a smart, simple tool with a playful edge I enjoy. My other (literal) daily driver is my cargo bike, which in a pinch fits all three kids on the back.
Most rewarding work moment?
I’m not sure if it counts as a single “moment,” but what I’m most proud of is making the leap into tech. I started out as a graphic designer, ran an art gallery, and even worked as a music programmer — different kind of programming. Switching careers wasn’t easy, but it’s been one of the most rewarding moves I’ve made.
Any podcast you’re listening to, or a book you’re reading?
Tech related - I’ve been a long time listener to The Changelog. Less techy ones include The War on Cars (what it says on the tin), and Fire Up! (best described as rugby league adjacent). A book I often revisit is Will Larson’s An Elegant Puzzle: Systems of Engineering Management.
Your one-sentence work-related advice
Be generous with your knowledge. Mentor, write, and review. Teaching others reinforces your own understanding and creates a culture worth being part of.
